Q. Do you do embroidery on your welding caps?
A. I don't offer embroidery yet but hope to in the future.
Q. How long does it take for my custom welding caps to ship?
A. Usually, it takes 2-3 business days for orders to ship. (Hopefully less). I will notify you by e-mail as soon as your item ships.
TERMS AND POLICIES:
ORDERS WILL BE PROCESSED ONLY AFTER PAYMENT IS RECEIVED.
NO RETURNS ACCEPTED, ONLY EXCHANGES.
COMMUNICATION IS KEY TO HAVING A GREAT RELATIONSHIP WITH OUR CUSTOMERS. FEEL FREE TO CONTACT US WITH ANY QUESTIONS, CONCERNS, OR ANY COMMENTS. WE WILL DO OUR BEST TO RESPOND PROMPTLY.
Q. How do you ship orders?
A. I ship Priority mail with USPS with delivery confirmation. Items usually arrive 2-3 business days from date it is shipped.
Q. Do you ship outside the U.S.?
A. I have not yet but would be willing to. Please contact me for shipping rates before ordering.
Q. Can I send you my own fabric so you can make my custom welding caps for me?
A. No. You can describe or send me a picture of the fabric that you have in mind and I can do the best to match a fabric of proper quality to use to create your custom welding cap.
Q. Are your hats reversible?
A. Custom Welding Caps is just that! They are customized to your needs. My caps are mostly one-sided but if you want a reversible one, just let me know and you will get a reversible cap!
FAQ